I am a hard working individual who is motivated by the time, energy and effort that I commit to any position I am given. I work well in a group and as an individual. I am able to contribute excellent interpersonal, organizational and communication skills. I am also able to communicate well with people from different backgrounds. I am also a person who learns and works quickly and effectively.
I am a hard working individual who is motivated by the time, energy and effort that I commit to any position I am given. I work well in a group and as an individual. I am able to contribute excellent interpersonal, organizational and communication skills. I am also able to communicate well with people from different backgrounds. I am also a person who learns and works quickly and effectively.
EDUCATIONAL QUALIFICATION
Institution : Emshukantambo High School
Highest Standard Passed : Grade 12
Subjects : Maths, Biology, Physical Science, Geography
Isizulu & English
Year Obtained : 2007
TETIARY EDUCATION
Course : ICDL Certificate
Training : SITA @ Centurion
Subjects : MS word 03, MS Exel 03, MS Access,
Windows XP, Outlook and Internet 0.6
EDUCATIONAL QUALIFICATION
Institution : Emshukantambo High School
Highest Standard Passed : Grade 12
Subjects : Maths, Biology, Physical Science, Geography
Isizulu & English
Year Obtained : 2007
TETIARY EDUCATION
Course : ICDL Certificate
Training : SITA @ Centurion
Subjects : MS word 03, MS Exel 03, MS Access,
Windows XP, Outlook and Internet 0.6
WORKING EXPERIENCE
Company : Multichoice
Position : Contact Centre Consultant (inbound)
Duties : assisting customers with opening new
DSTV accounts, assisting with Technical problems, reconnection of disconnected services, up-selling of new products e.g.
Decoder payment plan, decoder care and also worked as a stand-in Team Leader.
Date of employment : 2013-07-15 to 2014-05-01(under Kelly)
Then 2014-05-01 till to date (with Multichoice)
Company : UTI Mounties Courier Company
(AO&a)
Position held : Contact Centre Consultant (outbound)
Duties : notify Clients when their bank cards are ready
For collection. At the branch,
Organizing delivery for clients
(Face to face or Branch)
Reason for leaving : Contract Ended
Date of Employment : 2012/08/27 – 2012/12/24
Company : W&T Login Café (internet café)
Position : Admin Clerk
Date of Employment : 2012-04 – 2012/07 and
2013-06
Duties : General Typing, making copies Scanning
Documents for clients, also dealt with
Petty cash and banking a daily income for the
Company
Company : Standard bank (Quest)
Position held : Contact Centre Consultant (inbound)
Date of Employment : 2012/01 – 2012/03
Duties : assisting client with stopping of cards
Order new ones
Reason for leaving : Contract Ended
Company : Electronic Toll Collection
Position : Contact Centre Consultant (inbound)
Date of Employment : 2011 to 2012/01
Duties : Assisting clients to register for E- tags
Assist clients with registering for the tag via
Mobile and etc…
Company : Merchants Vodacom Business Unit
Position Held : Contact Centre Consultant (inbound)
Duties : assisted client with Sim-swap, Recharging
Vouchers, phone settings and etc.
Date of employment : 2009 – 2010
Company : Mdelwa Hlongwane P.School
Position Held : Admin Clerk (volunteer)
Date of Emplyment : 2010-04 / 2010-11
Duties : general Typing, working with SAMS
(School administration & management System)
Company ; Gauteng department of Education
(Leihlo P.school) Gauteng on line project
Position : Computer lab Facilitator and also Admin clerk
Duties : general Typing, working with SAMS
Teaching learners Basic Computer Knowledge
Reason for leaving : One year Contract
WORKING EXPERIENCE
Company : Multichoice
Position : Contact Centre Consultant (inbound)
Duties : assisting customers with opening new
DSTV accounts, assisting with Technical problems, reconnection of disconnected services, up-selling of new products e.g.
Decoder payment plan, decoder care and also worked as a stand-in Team Leader.
Date of employment : 2013-07-15 to 2014-05-01(under Kelly)
Then 2014-05-01 till to date (with Multichoice)
Company : UTI Mounties Courier Company
(AO&a)
Position held : Contact Centre Consultant (outbound)
Duties : notify Clients when their bank cards are ready
For collection. At the branch,
Organizing delivery for clients
(Face to face or Branch)
Reason for leaving : Contract Ended
Date of Employment : 2012/08/27 – 2012/12/24
Company : W&T Login Café (internet café)
Position : Admin Clerk
Date of Employment : 2012-04 – 2012/07 and
2013-06
Duties : General Typing, making copies Scanning
Documents for clients, also dealt with
Petty cash and banking a daily income for the
Company
Company : Standard bank (Quest)
Position held : Contact Centre Consultant (inbound)
Date of Employment : 2012/01 – 2012/03
Duties : assisting client with stopping of cards
Order new ones
Reason for leaving : Contract Ended
Company : Electronic Toll Collection
Position : Contact Centre Consultant (inbound)
Date of Employment : 2011 to 2012/01
Duties : Assisting clients to register for E- tags
Assist clients with registering for the tag via
Mobile and etc…
Company : Merchants Vodacom Business Unit
Position Held : Contact Centre Consultant (inbound)
Duties : assisted client with Sim-swap, Recharging
Vouchers, phone settings and etc.
Date of employment : 2009 – 2010
Company : Mdelwa Hlongwane P.School
Position Held : Admin Clerk (volunteer)
Date of Emplyment : 2010-04 / 2010-11
Duties : general Typing, working with SAMS
(School administration & management System)
Company ; Gauteng department of Education
(Leihlo P.school) Gauteng on line project
Position : Computer lab Facilitator and also Admin clerk
Duties : general Typing, working with SAMS
Teaching learners Basic Computer Knowledge
Reason for leaving : One year Contract