Employer: Eiffel Corp
Type of company: Information Technology for Education
Position held: Sales executive
Client/Products: Blackboard, Moodle, Academia, Turnitin, DTX, Staffroom
Type of Business: Business to Business
Duration: 03 June 2019 – Current
Key responsibilities: Identifying and compiling a list of potential clients, doing research on prospects, Cold calling prospects for business opportunities, setting up meeting appointments, compiling feedback for GM, achieving weekly target, working with the services team for content development and uploading content on an LMS, doing health checks on existing customers, updating CRM, increasing pipeline, sending out proposal, doing follow up calls.
Employer: Lifestyle financial services
Type of company: FSP
Position held: Call Centre agent
Client: First National Bank (FNB)
Duration: 07 December 2017- 31 May 2019
Key responsibilities: Personal loans and smart spend loans enquiries(client queries), filling in loan application for client to send for processing, liaising with the fraud department, inbound and outbound calls, client service, customer care, liaising with FNB branch consultants regarding assisting clients and ensuring client satisfaction, Providing feedback on the status of client loan application, following up with client regarding the loan application, calling clients at the required times.
Employer: The creative counsel
Type of company: Below the line advertisement Agency
Position held: Client service intern
Duration: 09-May-2016 to 31-March-2017
Key responsibilities: CE for client, Activations, Costings, Feedback reports, Training ambassadors, Execution of campaigns, client briefs and meetings, PO’s, Store list, PowerPoint presentation for client feedback, store checks and feedback to team.
